Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joseph Alvarez

Joseph Alvarez

June 1, 2026

5  out of  5
rating by Joseph Alvarez
"April was very nice and attentive she answered all of my questions"
Profile photo of Roland Oviedo

Roland Oviedo

May 13, 2026

5  out of  5
rating by Roland Oviedo
"April helped me get a great deal on my insurance. I love this new deal and hope to keep state farm for a long time"
Profile photo of Sanjot Shah

Sanjot Shah

April 24, 2026

5  out of  5
rating by Sanjot Shah
"I had a fantastic experience working with Ariel. She provides excellent service and is incredibly prompt with her responses, which made the entire process seamless. What stood out most was her deep understanding of my specific needs—she truly listens and offers thoughtful guidance. I highly recommend her to anyone looking for a reliable State Farm agent!"
Profile photo of Rosalie Martinez

Rosalie Martinez

April 15, 2026

5  out of  5
rating by Rosalie Martinez
"Awesome service, always helpful."
Profile photo of Jamal Hameed

Jamal Hameed

April 10, 2026

5  out of  5
rating by Jamal Hameed
"Very Courteous and Professional!! Thank you Ariel and Team"
Profile photo of Joe Flek

Joe Flek

April 9, 2026

5  out of  5
rating by Joe Flek
"Always helpful prompt and human! Amazing!"
Profile photo of Cynthia Pizana

Cynthia Pizana

April 7, 2026

5  out of  5
rating by Cynthia Pizana
"Kristin Sorensen and her team are on point. They are quick to return my calls and answer my questions. They’re always looking to find me the best deals for my home and auto. Highly recommend them."
Profile photo of MS Nabo

MS Nabo

April 7, 2026

5  out of  5
rating by MS Nabo
"Great service. Walked me through my options and helped me with a variety of insurance needs."
Profile photo of Leo Rossette

Leo Rossette

March 30, 2026

5  out of  5
rating by Leo Rossette
"Working with the Sorenson State Farm Agency has always been a professional and efficient experience. We almost always get to speak with an agent and if not we always get a speedy return response. My agent is Sue with whom I have worked with for 6 years since moving to San Antonio.She is knowledgeable and a pleasure to work with. 5 Star"
Profile photo of Karen Gonzalez

Karen Gonzalez

March 13, 2026

5  out of  5
rating by Karen Gonzalez
"Amazing experience with Ariel and April. Excellent customer service and we loved our monthly premium."
We responded:
"Thank you, Karen! I'm happy to hear that our team provided you with excellent service and that you're satisfied with your monthly premium. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"
Profile photo of ethan cabrera

ethan cabrera

February 27, 2026

5  out of  5
rating by ethan cabrera
"April helped me make the process quickly."
We responded:
"Thank you, Ethan! I'm glad the process went smoothly for you. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Douglas Brandt

Douglas Brandt

February 26, 2026

5  out of  5
rating by Douglas Brandt
"The agents and staff are all friendly and courteous, and answer any questions about any policy.
There's never any long drawn-out waiting period for a response to any question I might have.
The overall impression I get is that they are generally concerned about my needs and not just out to sell me a policy."
We responded:
"Douglas, thank you for your wonderful feedback! I'm happy to hear that our team has been friendly and attentive to your needs. We always strive to provide prompt and personalized service. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of John Klimsak

John Klimsak

February 25, 2026

5  out of  5
rating by John Klimsak
"Aprill has provided me excellent service in a timely manner. 10/10 would recommend."
We responded:
"Thank you, John! I'm glad to know you received excellent service in a timely manner. Your recommendation is greatly appreciated. If you ever need anything else, feel free to reach out!"
Profile photo of Mercy Sanchez

Mercy Sanchez

February 12, 2026

5  out of  5
rating by Mercy Sanchez
"Thank you April for being patient and thoroughly explaining available insurance coverages, gave me great peace of mind! you da best!!!"
We responded:
"Thank you, Mercy, for your fantastic feedback! I'm glad you felt at ease with the thorough explanations provided. We're always here to assist with any insurance needs you may have!"
Profile photo of Mike Finkelstein

Mike Finkelstein

February 11, 2026

1  out of  5
rating by Mike Finkelstein
"I recently had an operation which made it difficult to speak and took the down-time to shop for better priced car insurance.

I filled out the state farm online quote tool.

I received a text message from someone at this office, and I responded: "Please email me the quote."

Then I received a phone call from someone at this office to "make sure that I understand my coverage options."

I very clearly explained why having multiple contacts and a phone call with someone just to get a quote is MUCH worse than simply having an online tool, but the agent smugly infantilized me by telling me it is for my own good, inferring that I'm not capable of understanding my options. I have specific coverage requirements due to an umbrella policy with a different insurer, so it is a matter of fact that I do know what I need better than some random person from a state farm office.

After hanging up, they did send a quote, but it was significantly more expensive than all of the other insurance companies I received regular old online quotes from.

I would not work with this office because the pricing is inferior AND because if you ever have a claim, maybe it will take you multiple interactions to get anything done. If they can't provide a quote easily, what makes you think they would do anything efficiently?

Just my opinion..."
We responded:
"Thank you for taking the time to share your experience.

We sincerely apologize that our communication approach did not meet your expectations and that you felt your needs and preferences were not respected. Our intention when reaching out by phone is to ensure that we provide personalized service and clarify coverage options, especially since insurance needs can sometimes be complex.

We regret that our quote did not meet your pricing expectations. We strive to offer competitive rates tailored to each individual’s specific situation and coverage requirements.

We appreciate your feedback and wish you all the best."
Profile photo of Gloria Cirineo

Gloria Cirineo

February 11, 2026

5  out of  5
rating by Gloria Cirineo
"Ariel was very patient with me all throughout the process. She's very knowledgeable and responsive to all my queries."
We responded:
"Thank you for your review, Gloria! I'm glad to hear that Ariel was patient and knowledgeable during your experience. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of J.L Cervantes

J.L Cervantes

February 10, 2026

5  out of  5
rating by J.L Cervantes
"Sadie was very professional, patient and has great knowledge on insurance changes. She was very courteous and with great customer service! Thank you Sadie!"
We responded:
"Thank you, J.L Cervantes! I'm happy to hear that our office provided you with such professional and courteous service. Our team's knowledge and patience are truly valued in our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Kevin n

Kevin n

February 4, 2026

5  out of  5
rating by Kevin n
"I was with Travelers insurance, but they kept jacking up the price. Went to State Farm and got a good price for what I was looking for."
Profile photo of Esteban Cadena

Esteban Cadena

February 4, 2026

5  out of  5
rating by Esteban Cadena
"Sadie has been very patient with me and a great help! I’m a busy person but they accommodate by being able to communicate via texting when i need them to, awesome services."
Profile photo of david delisa

david delisa

January 22, 2026

5  out of  5
rating by david delisa
"Sadie was awesome ! Thanks"
Profile photo of Cynthia Gonzalez

Cynthia Gonzalez

January 21, 2026

5  out of  5
rating by Cynthia Gonzalez
"State Farm - Kristen Sorenson’s office always does a great job. Communication is key for me and they always follow through."
Profile photo of Robert Adam

Robert Adam

January 16, 2026

5  out of  5
rating by Robert Adam
"Ariel was professional and handled everything quickly. Definitely recommend!"
Profile photo of Jacob

Jacob

January 14, 2026

5  out of  5
rating by Jacob
"Highly recommend this team. I have been working with Ariel and she has been phenomenal and easy to work with."
Profile photo of Heather

Heather

January 8, 2026

5  out of  5
rating by Heather
"Chris and Sue are always helpful!"
Profile photo of R. Golf (R. Golf)

R. Golf (R. Golf)

January 7, 2026

5  out of  5
rating by R. Golf (R. Golf)
"Great service"