State Farm® Insurance Agent Kristin Sorensen

"I appreciate having this State Farm office because it has an excellent team of professionals that help me with my insurance needs. Chris and the team are the best. Having real people to talk to is better than an automated system.
Thank you all so much and keep up the good work and thank you for being here for the community."

"Everyone at this State Farm branch is always so kind and helpful. They are extremely personable and easy to converse with. Highly recommend if looking for auto insurance!!"

"I would recommend this office to anyone who may be looking for a new agent! I stopped in and had a few questions about an upcoming renewal and everyone in the office was so friendly and helpful in every way! Great staff!!"

"Thank you to Ariel for a smooth transition and providing all the information I was seeking!"

"The agents here are incredibly kind and helpful. I spoke with Ariel, who did an amazing job and was thorough throughout the entire process. She explained everything clearly and made the whole experience easy to understand. April also helped my family members with their policies. We all felt so welcomed and I highly recommend them!"

"Great experience working with Kristin and her team. Helped me find an excellent rate."

"April was very nice and attentive she answered all of my questions"

"April helped me get a great deal on my insurance. I love this new deal and hope to keep state farm for a long time"

"I had a fantastic experience working with Ariel. She provides excellent service and is incredibly prompt with her responses, which made the entire process seamless. What stood out most was her deep understanding of my specific needs—she truly listens and offers thoughtful guidance. I highly recommend her to anyone looking for a reliable State Farm agent!"

"Awesome service, always helpful."

"Very Courteous and Professional!! Thank you Ariel and Team"

"Always helpful prompt and human! Amazing!"

"Kristin Sorensen and her team are on point. They are quick to return my calls and answer my questions. They’re always looking to find me the best deals for my home and auto. Highly recommend them."

"Working with the Sorenson State Farm Agency has always been a professional and efficient experience. We almost always get to speak with an agent and if not we always get a speedy return response. My agent is Sue with whom I have worked with for 6 years since moving to San Antonio.She is knowledgeable and a pleasure to work with. 5 Star"

"Amazing experience with Ariel and April. Excellent customer service and we loved our monthly premium."

"April helped me make the process quickly."

"The agents and staff are all friendly and courteous, and answer any questions about any policy.
There's never any long drawn-out waiting period for a response to any question I might have.
The overall impression I get is that they are generally concerned about my needs and not just out to sell me a policy."

"Aprill has provided me excellent service in a timely manner. 10/10 would recommend."

"Thank you April for being patient and thoroughly explaining available insurance coverages, gave me great peace of mind! you da best!!!"

"I recently had an operation which made it difficult to speak and took the down-time to shop for better priced car insurance.

I filled out the state farm online quote tool.

I received a text message from someone at this office, and I responded: "Please email me the quote."

Then I received a phone call from someone at this office to "make sure that I understand my coverage options."

I very clearly explained why having multiple contacts and a phone call with someone just to get a quote is MUCH worse than simply having an online tool, but the agent smugly infantilized me by telling me it is for my own good, inferring that I'm not capable of understanding my options. I have specific coverage requirements due to an umbrella policy with a different insurer, so it is a matter of fact that I do know what I need better than some random person from a state farm office.

After hanging up, they did send a quote, but it was significantly more expensive than all of the other insurance companies I received regular old online quotes from.

I would not work with this office because the pricing is inferior AND because if you ever have a claim, maybe it will take you multiple interactions to get anything done. If they can't provide a quote easily, what makes you think they would do anything efficiently?

Just my opinion..."

"Ariel was very patient with me all throughout the process. She's very knowledgeable and responsive to all my queries."

"Sadie was very professional, patient and has great knowledge on insurance changes. She was very courteous and with great customer service! Thank you Sadie!"

"I was with Travelers insurance, but they kept jacking up the price. Went to State Farm and got a good price for what I was looking for."

"Sadie has been very patient with me and a great help! I’m a busy person but they accommodate by being able to communicate via texting when i need them to, awesome services."

"Sadie was awesome ! Thanks"